Our Free Shipping Service
Shipping Method:
We use airfreight to deliver packages to the local U.S., and then proceed with final delivery.
Order Management & Delivery:
Your order is handled by our dedicated sales and delivery team, ensuring timely delivery. Our professionals will assist in setting up your products and provide a demonstration on how to use them.
Shipping Cost:
There is no additional shipping cost for the customer.
Delivery Time:
Delivery typically takes 7-10 working days. We coordinate delivery times according to your schedule and offer setup and product demonstrations at your home. Depending on your order and demonstration needs, delivery may take approximately 30 minutes.
Important Notes:
- The sole delivery provider for this website is a specialized courier service.
- Deliveries via other companies are not accepted.
- We do not facilitate overseas deliveries.
- Cancellations cannot be made once the goods have been dispatched.
Additional Information:
- If your order has not been shipped within one hour of placement, please contact customer service to request cancellation. Note that cancellations are not possible after shipment.
- Delivery may experience delays due to high order volume, temporary stock shortages, or around consecutive holidays. Your understanding is appreciated.
- If delivery is unsuccessful due to an unknown address or prolonged absence, the goods will be returned to us.
- For credit card payments, we cover any applicable taxes.
- Online payment orders (e.g., credit cards) are subject to a cancellation fee. Please contact customer service for details on refunds.
